BRILHART J. & EDWARDS B. (1981) Communication In Nursing Practice , published at London by Mosby

COHEN S, RANKIN E, STUART G, & SUNDEEN S. (1989) Nurse-Client Interaction 4th ed , published at Washington D.C., by C.V. Mosby Co.

ENGLISH H. & ENGLISH B. (1958) A Comprehensive Dictionary of Psychological & Psychoanalytical Terms

published at London by Longmans Green

FAULKNER A. (1992) 'Effective Interaction With Patients' , published at London by Churchill Livingstone

FRITZ P, RUSSELL C, SHIRK F, & WILCOX E, (1984) Interpersonal Communication in Nursing , published at Connecticut by Appleton-Century-Crofts

HALL E.T. (1959) The Silent Language , published at New York by Fawcett World Library

KNOWLES R. (1983) Am Jour Nurs 83:1011 , "Building Rapport Through Neurolinguistic Programming"

PORRITT L. (1984) Communication Choices For Nurses , published at London by Churchill Livingstone

ROPER N, LOGAN W, & TIERNEY A (1996) The Elements Of Nursing , 4th ed, London, by Churchill Livingstone

ARGYLE M. (1994) The Psychology of Interpersonal Behaviour (5th ed) , published at London by Penguin

BURNARD P. & MORRISON P. (1991) Caring & Communicating ... In Nursing , London, by Macmillan

BURNARD P. (1992) Communicate ...(For Health Care Workers) , London , by Edward Arnold

EWLES L. & SIMNETT I. (1995) Promoting Health (3rd ed.), published at London by Scutari Press

FISHER E. (1990) Behavioural Sciences for Nurses Towards P2K, published at London by Gerald Duckworth & Co

FOOTNER A. (1992) Orthopaedic Nursing (2nd ed), published at London by Baillière Tindall

KAGAN C. & EVANS J.(1995) Professional Interpersonal Skills for Nurses, London, by Chapman & Hall

LEY P. (1988) Communication With Patients , published at London by Croom Helm

NAIDOO J. & WILLS J. (1994) Health Promotion:Foundations for Practice , London by Baillière Tindall

PORRITT L. (1992) Interaction Strategies, 2nd ed., published at London by Churchill Livingstone